Apple has been in the news lately following a controversial leak regarding one of the company’s very important features – Siri. It was identified that the management team behind Siri had been listening in to people’s conversations with Siri, which obviously led to a wave of privacy concerns emerging on social media in forms of tweets, blogs, and more. After Facebook and Google being identified as breaching the users’ privacy, it comes as no shock that Apple does it, too.
However, Apple accepted that they had been listening in, and they explained that this was done in order to improve Siri’s working performance and responses to suit what most Apple users require. They call this process, “Human Grading of Siri Requests”.While this was a part of Siri’s reviewing process, it was still a privacy breach of the company’s users since Apple’s employees were listening to voices of millions of their users often including private details, and they are not so happy about this.
No Retention of Audio Recordings:
You may Allow Siri to Learn Better:
Third Party Contractors Will No Longer Hear You:
Since the company was outsourcing the Siri Grading to third party human contractors to listen in to the users’ interaction with Siri, they could themselves not promise that the information will stay safe with them. Hence, Apple has now announced that only Apple employees will be able to hear your audios, and that too if you allow them to. This way, your private information is guaranteed to be kept secure by the company as they mentioned that they have ‘strong privacy controls’ for any information at the company’s responsibility. Apple also indicated that user related information will not be shared or sold to any third parties, especially after this controversy.
Are These Changes What Apple Users Needed?
It is true that personal privacy is at risk when using modern technology. This includes all software apps ranging from Apple’s to Google’s products. Regardless, since more and more people are becoming aware of their rights to limit their information to themselves, such news are breaking out more commonly as controversies.